Backflow FAQ (Frequently Asked Questions)

Chicago Backflow has all the answers to your backflow questions!  Email us if you don't find your question among these FAQ on this web page at question@backflow.com.  We guarantee we'll get back to you within one business day.

What is a backflow assembly?                    
A backflow assembly is an approved, testable assembly which uses valves in different configurations to prevent polluted or contaminated water from reversing direction and flowing backward.  Common uses are on fire sprinkler systems, irrigation systems, boiler make-up and domestic water services.

When do I need to have my backflow assemblies tested?
Each backflow assembly must be tested and certified upon installation and shall be tested and certified annually thereafter.

Who can test my backflow assemblies?
If your assemblies are located in Illinois, Indiana, Michigan or Mississippi, Chicago Backflow can test all of them using our licensed Cross-Connection Control Device Inspectors.

Are all backflow assembly testing companies alike?
No.  Chicago Backflow Inc. includes, with each inspection, not only the testing and certification of the backflow assembly but also cleaning, repairs as required and all rubber parts.

Do all backflow companies warranty their service for one full year?
No.  Chicago Backflow Inc. provides complete warranty service which includes all services needed to maintain your backflow assemblies for ONE FULL YEAR or until your next regularly scheduled inspection.

How can this website help me right now?
One - If your question wasn't a backflow FAQ, we still want to answer it.  Email us at question@backflow.com.
Two - If you have a general question regarding our company, email us at contact@backflow.com.
Three - If you wish to schedule an appointment for backflow testing click to go to our online test order page.

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